Steve and Donna Lowes : Your Carpet
Audit was very informative and your style and approach and
awesome equipment set you apart from the "other guys".
The difference in our carpet is like "day and night"
- they look new again. You guys clean carpets like no other!
John and Mindy Batch : You did a great
job and we're very pleased! All of our stains are gone and
the "raking" really helped a lot on some areas.
Your Carpet Audit was great, very informative. Thanks for
being so punctual!
Toni Brineston : My description of
the 'before' and 'after' appearance? Before: A nightmare!
After: A dream come true. I will tell everyone that you do
an excellent job and they can feel comfortable with you, and
that YOU PERFORM MIRACLES! During the Carpet Audit, you were
very thorough and very professional - made me feel comfortable
and confident that you were going to do a good job. You're
different from the other carpet cleaners by being personable,
you do a better job, you were punctual and very trustworthy.
Marilyn O'Moore : "You made me
feel very comfortable when you came into my home. I was nervous
at first but you made me feel at ease right away. You took
time to talk with me about my carpet and how I can keep it
looking great. You were efficient and did a great job".
Fred Raibley : They were right on time
to the minute for our appointment. They did exactly what they
said they would and even more than that. I trusted you more
than any other carpet cleaners I have ever used before. You
are the "best"! I don't know how you can do any
better. I am so happy to refer you to my friends because I
know you will more than please them."
Suezanne Fisher : Very punctual! They
even called to tell me they would be just 5 minutes late.
I was treated royally and I don't think you can improve in
any way. Just keep on keepin' on!
Pete Kolb : Pete was asked, how can
we improve? "Not possible!"... (Thanks, Pete, but
we always try to do better!)
Joan Hacklerston : "You were on
time for your appointment and did exactly what you promised
to do. Stacy and David were both courteous and treated me
with respect. And you took up a lot more spots than the other
cleaners."
Amy Tomlinson : "You did an excellent
job. Very professional, yet very personal. We were worried
that with your free cleaning offer we would be confronted
with high-pressure sales tactics, but actually the experience
was totally the opposite. I never thought my carpet could
be this clean. We will definitely have you back again.
Carolyn McHumphrey : "Very dependable!
I loved what they did to my carpet. Friendly people!"
Glenn McPherson : "They were right
on time and worked very hard to please me in every way."
It isn't necessary to change anything! I am well pleased."
Barbara Lockel : "So professional
and friendly, especially Pam... and you're ok too, Rich"....
(Gee, Barb, thanks for at least mentioning me!)
Katherene Turner l: "The carpet
looks great! They are very courteous and delivered what was
promised and exceeded my expectations."
Don Bellessason : "We chose them
because their references were great. They were very punctual
and very thorough and there was a big change in our carpet
- we love it!"
Linda Woods : "The carpet
looks great, looks new! You did a very thorough and
professional job."
Bonnie Tallellote : So punctual! They
even called to tell me they were going to be 5 minutes late
for our 8 a.m. appointment! Even though our carpet is older,
after they cleaned it the appearance was very much improved
and I am very pleased. These people really care about
the job they do.
Byrl and Louise Joneslette : We heard
that Rich's company did good work, and they do! Our carpet
looks and feels so much better walking on it now.
Lesia Carrs : They were friendly and
provided important information about the carpet cleaning procedure.
My carpet looks much cleaner and left my carpet with a great
clean smell. You provide a friendly and informative service
with your free Carpet Audit. I like knowing exactly what I'm
going to pay!
Dale and Cecelia Bells: Thanks for
being so punctual! I appreciated your being so considerate
calling ahead in plenty of time when the appointment had to
be changed. The carpet was heavily soiled in our rental property
but it was much improved after you cleaned it. The carpet
dried really fast!
David and Kerry Hallston : Your Carpet
Audit was very thorough, as well as courteous and friendly
- very attentive. Our carpet looks 110% better - all of the
urine stains are gone. I appreciated your knowledge about
the product and services you offer.
Katrena Harringston : Rich and Pam
are very knowledgeable about their business - I appreciated
their honesty and punctuality. They even cleaned the wall
behind our bed when they moved our bedroom furniture for the
carpet cleaning. You brought the "life" back to
our carpet and I'm telling everyone about you!
Gene Taylor : During your Carpet Audit,
you made it very clear so we would know what to expect. The
change in our carpet was like "night" and "day".
We're going to tell everyone that you have the best equipment
available and that you made us feel that our satisfaction
was important to you and that it was guaranteed. You have
a real desire to do work that pleases the customer.
Amy Petty : You were very punctual
for our appointments. We had a spot from our dog and you got
it out. We were very pleased with your service.
Jean Estessets : Your presentation
was very professional. My Berber carpet in the kitchen is
much cleaner now because you used 240 degree hot water. I
highly recommend you because you stand behind your work with
a guarantee - even coming back to re-clean it if they are
not satisfied. You do great!
Jan McConellson : The carpet was much
brighter. It looked like new. It felt thicker and fuller.
You do an excellent job - you care about the work you do and
you are prompt and efficient. You're very concerned that your
customers are satisfied.
Kyla Chandlerslike : Your carpet cleaning
and spot removal did wonders for our carpet. It was only two
years old yet had many stains and dark spots on it. None of
the spots have come back since the cleaning and we feel better
about our two kids (both under two) crawling on the floor.
You're honest, competitively priced and not pushy.
Lana Batesonns : I'm already telling
people how great it is to actually still be able to purchase
high quality professional service! You were very professional,
informative and most of all thorough. You have a real passion
for your work and service offered.
Rev. and Mrs. Randall Duncans : The
carpet looks great! The fibers stand up... it looks brand
new. If you want a thorough cleaning with no worry about damage
to your walls, furniture, etc. THEN YOU NEED TO CALL THESE
PEOPLE. You will be pleased with the results.
Dan and Susan Roggerstone : Your Carpet
Audit was wonderful - what a great idea! You came highly recommended
by Nancy Copley. Our rental property's light-colored Berber
carpet had a multitude of grease and nasty stains. It's 100%
improved! TRULY AMAZING! Thank you so much for your honesty
and punctuality and good work.
Clarena and Joey Samms : We really
weren't looking for a carpet cleaner because we didn't think
our carpet could come clean... you proved us wrong! It was
very dirty, but now it's bright and very clean. It looks great!
You tried very hard to please us and you did a wonderful job!
Dave Hasselbrunck : "We recently
had our carpet cleaned by Rich and Ted. They are truly professional
people. They covered their shoes when entering and leaving
the house. I was very impressed the way the machine took out
the dirt and the way it was gentile on my carpet. It
was totally dry in less than two hours. Great job, the carpet
looks brand new."
Claire Stones : I thought your Carpet
Audit was thorough and explained everything very well for
me. What a great and amazing difference in how new my carpets
looked again! It made a believer out of me. You obviously
removed more dirt than any other cleaner that I've used. Plus,
the carpets dried faster. I'm very pleased.
Kelley Davidson : Our living room was
very stained and matted, now it looks like new carpeting!
It dried extremely fast. You are very truthful and trustworthy!
Russell and Tillie Clayton : A job
well done! Very punctual. Before, our carpet was really dirty
and it was left looking like a new carpet. Now we want our
hallway and bedrooms cleaned!
Wes and Stacy Huntson : I thought the
Carpet Audit was informative. After cleaning, our carpets
were brighter and smelled very clean - I think this is great
when you have small kids playing on the floor all of the time.
Kim Marvellot : I was really impressed
with your knowledge of carpet stain removal. My carpet now
looks clean and refreshed. The traffic areas and stained areas
are clean and not dull like they are with home cleaners -
no residue left behind! My carpet looks fantastic, but what
really impressed me was the upholstered recliner you cleaned.
It looks brand new.
Joan Wallerson : "The spots were
gone, the walkways were clean, it smelled good... it was just
great! There was so much difference there aren't enough words
to describe it!
Betty Meierer : Our carpet now is bright,
clean looking - no stains left. The carpet has a soft feel
and the odor was removed. Professional, caring, courteous
and quick service.
R. Richards : So good! My granddaughter
came to visit and she thought I had new carpet laid recently.
I was impressed by the attention given to finding the "puppy
spots". I'm telling people you are very thorough and
honest.
Martha Johnston : I used to clean them
myself. But you made them brighter and very clean. You did
a great job.
Kathleen McElhiney : Thank you for
the excellent cleaning job you did for me. I can't believe
how clean the upholstered chair came. I couldn't be more pleased.
Thank you again!
Marilyn Vinnadge : I've never had any
carpet cleaners - but now I know I'll not have anyone clean
that doesn't come to my house and look at it first. You made
it brighter (which means it was clean) and the spots are gone.
You do exactly what you say you're going to do.
Sandy Bury : I was very impressed with
our phone conversation prior to the Carpet Audit as well as
the overall presentation. I knew you could do everything we
needed. We've used store-bought cleaners and rented Rug Doctors,
but they couldn't even compare... our carpeting is like new
again!
Jane Kelly : I thought your Carpet
Audit was super - very polite and informative. I appreciated
that you weren't pushy like other carpet cleaners I've used.
The appearance of my carpet now? WOW!
John and Sheila Austin : Our granddaughter
had spilled so much juice on our carpet that I thought it
was ruined. All of the stains came out! I felt like I had
new carpet again. I was pleased with my previous carpet cleaner,
but I feel Ted and Rich did a MUCH BETTER JOB!
Connie Reed : I think you did a very
good job! You made our carpet look better and smell cleaner.
They just clean better.
Kathy Nelson : Your Carpet Audit was
very thorough and I knew exactly what it would cost before
the carpet was cleaned. All of the carpet cleaned looks like
new. I would recommend your company easily.
Gary and Mary Schmitt : "If you're
going to have your carpet cleaned (which you should), call
Pam. They are the only people I would trust with my carpet.
You can't beat their guarantee and honesty."
J. T. Haubstadt : You removed all of
the spots and stains and I'm very pleased with your service.
You were personable, explained the process clearly and called
the next day to see if everything was done to satisfaction.
Debbie Bartholome : I appreciated that
your Carpet Audit was pleasant and stress-free, with no pressure.
Not only did the carpet look much better (all of the make-up
stains came out!), it smelled wonderful, too. Rich and Anthony
do a great job - you were on time, professional and helpful.
Mary and Jim Walker : I thought your
Carpet Audit was very helpful and really separates you from
the other carpet cleaning companies. You very prompt in calling
me back. I've told several people that you did an extremely
thorough job and that we were very pleased with the results.
Joan Van Over : Very professional!
The results were better than I expected. You're great!
